Terms of Payment
A deposit of 50 to 60% is required at the time of booking. The balance is due on arrival before commencement of the tour program. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation. Deposits are payable through swift wire transfers from your bank to ours. Details for transfer are provided when you are ready to confirm your booking.

Cancellation must be notified in writing and will take effect the day it is received by Bush & Sights Safaris

Cancellationa Policy
All cancellations must be communicated immediately. As all suppliers charge cancellation fees, they are in turn passed on to us. Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:
20% if cancelled between 45 and 35days prior to arrival
50% if cancelled between 34 and 15 days prior to arrival.
100% if cancelled 14 days and 24hours prior to arrival.

Liability
The company and its agents act as agents of the passenger in all matters relating to hotel/lodge accommodation, transport, tours etc. and shall not be liable for injury, delays, loss or damage in any manner. The laws of the country in which the tour takes place and no other country govern the company’s liability to passengers carried in its own vehicles. All claims are subject to the jurisdiction of the courts of the country in which the action arises. The company reserves the right to employ sub-contractors for all or part of the services. The company cannot be held responsible for loss or damage of luggage. You are strongly advised to take adequate insurance cover, as we accept no responsibility for any personal illness, injury, delays, loss or damages from any cause whatsoever. We and our agents act only as agents of the passenger in all matters relating to safaris. The appropriate law of the country dictates our liability of passengers.

Buggage
Baggage allowance for domestic flights is 15kgs per person including hand luggage. Soft-sided luggage or duffels are preferable to hard luggage for storage on safari vehicles and aircrafts used within East Africa. Large suitcases of dimensions greater than 24″x 17″x 7″ are impossible to store in vehicles and on aircraft and should not be used. (Baggage and personal effects are at owner’s risk throughout the tour and baggage insurance for members is strongly advised).

Alterations
The company reserves the right to alter arrangements or cancel the operation of tour if serious need arises, but will inform agent/ client before action. It also reserves the right to decline to accept or retain any person as a member of the tour at any time, in which case an equitable amount will be refunded.

Special Groups
Please contact us for Travel / Safari Agents Commissions Special Group / Student rates available on request.

Incentive Travel
Many people dream of visiting East Africa. If you are looking for the perfect incentive travel option for your employees, affiliates or partners, why not let their dreams come true and offer them an African safari? Putting together the perfect safari package to suit any individual needs and interests couldn't be any easier. With our world of safari options, you'll be spoilt for choice.

Accommodations
Whenever possible we book rooms with private bathrooms on the basis of two persons sharing a double room. Single rooms are available at supplementary cost but neither single room nor rooms with private bath can be guaranteed especially within the national parks and game reserves. Hotels and Camps, where mentioned, are named as an indication of category and rooms may be reserved at similar hotels.

Security
In keeping with many tourist centres worldwide, visitors are advised not to leave any valuables in their hotel room when they go out, but to make use of the safe deposit boxes which are available at most hotels and lodges. As in all major cities, it is advisable to avoid back streets at night (especially alone); in fact is it much safer to avoid night walking altogether and use taxis or self-drive hire cars instead. Kenya has an excellent police force and most hotels have experienced security personnel and caring doormen.

Visa And Passport
A valid passport is required for all foreigners entering Kenya, Tanzania and Uganda. Most nationality however, require visa to enter Kenya, Tanzania and Uganda. We advise that you check with the nearest Consulate of Kenya, Tanzania or Uganda, if traveling to the respective country. Visa can be processed at the airports upon arrival but this can be very slow. We therefore advise clients to purchase them from their countries of origin before traveling.

Vaccinations
A yellow fever and Cholera vaccination certificate is required in Kenya if visitors are arriving from a country where these diseases are present. Yellow fever certificate is required in Tanzania regardless of country of origin. We advise that all clients seek advice from their doctors when planning to travel. Malaria prophylaxis is recommended.

Currency
Kenyan currency is based on the decimal system. The unit of currency is the Shilling divided into 100 cents. Visitors are advised to check currency exchange rates regularly. Banks give slightly better rates of exchange than hotels. It is a serious offense to deface or knowingly damage Kenyan currency. Visitors are strongly advised to avoid street dealers and to transact all currency dealings through official dealers.